Our Ordering Process
Our website facilitates a safe, simple and convenient ordering process. Through the latest SSL security technology, and a user-friendly website design, we have created an environment where clients can place orders easily, and with the confidence and peace-of-mind that comes from a 100% guaranteed secure website. Our clients can also enjoy the confidence of knowing that every dollar spent with us will go towards the top-quality products they expect. We guarantee the accuracy of every product we provide and will offer replacements in the event of any legitimate discrepancy.
The products we offer are intended for laboratory research use only. In purchasing any of these items, the customer acknowledges that there are risks involved with consumption or distribution of these products. These chemicals are NOT intended to use as food additives, drugs, cosmetics, household chemicals or other inappropriate applications. The listing of a material on this site does not constitute a license to its use in infringement of any patent. All of the products will be handled only by qualified and properly trained professionals. All customers represent and warrant that through their own review and study that they are fully aware and knowledgeable about the following: Government regulations regarding the use of and exposure to all products. The health and safety hazards associated with the handling of the products they purchase. The necessity of adequately warning of the health and safety hazards associated with any products. We reserve the right to limit and/or deny sales of products to any unqualified individuals if we have reason to believe that misuse will occur.
All customers MUST be at least 18 years of age to purchase our products
Shipping Policy
We ship Monday through Friday. All orders are shipped USPS. All orders placed before 1:00 pm CDT for in-stock items will be shipped the next day! All orders placed after 1:00 pm CDT on business days will ship on the next business day. Once you have the tracking number please allow time for it to enter the mail system before checking. Please check JUNK/SPAM folder for tracking details.
We strive to uphold the highest levels of quality customer service. It is our ultimate goal at Solid Peptides to create life long customers and we will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again.
Return/Refund Policy
We do not accept Returns! ALL SALES ARE FINAL!
If your order has not yet been shipped and you wish to cancel your order then please email us at orders@solidpeptides.com and we will do our utmost to accommodate you. We cannot promise that we can intercept a package once it has already been processed.
All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case then please email us and we will work with you. Each case is handled individually.
If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.
Chargebacks will not be tolerated due to our above policy for handling all issues. We will treat chargebacks as fraud and will pursue legal action if a chargeback is initiated to the full extent of the law.
ALL ARTICLES AND PRODUCT INFORMATION PROVIDED ON THIS WEBSITE ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.
The products offered on this website are not for human or animal consumption of any kind.
ALL OF THE RESEARCH PEPTIDES ARE SOLD IN Lyophilized powder.
WE DO NOT GIVE DIRECTIONS ON RECONSTITUTION
DISCLAIMER
YOU MUST BE OVER 18 YEARS OLD TO USE THIS WEBSITE.
The products we offer are intended for IN-VITRO LABORATORY RESEARCH USE ONLY. The products are NOT FOR HUMAN or ANIMAL USE OR CONSUMPTION OF ANY KIND.
The products offered on this website are NOT INTENDED TO DIAGNOSE, CURE, MITIGATE, TREAT or PREVENT DISEASE
SOLID PEPTIDES- We ship USPS priority Mail If you do not receive a tracking number please check spam/junk folders. We are not liable for orders shipped to Units #s or Postal box #s if lost of misplaced in the wrong mailbox. If usps tracking shows delivered & you have not received package we will not reship